Galaxy Remote Servicing Suite Manually
Presentation on theme: 'S.P.A.C.E.R. Safety Exits/Fire Exits Fire alarm tests'— Presentation transcript:
1 An introduction to the Galaxy DIMENSION range of control panels Honeywell Security (Australia)
Get Galaxy without Git If you don't have Git (and thus cannot run the git command), you can download Galaxy in an archive instead: zipped or tar/gzipped. Be aware that using archives makes it more difficult to stay up-to-date with Galaxy code because there is no simple way to update the copy. Get Galaxy for Development.
2 S.P.A.C.E.R. Safety Exits/Fire Exits Fire alarm tests
Any site specific safety aspectsRestrooms/ToiletsHoneywell Safety Policy
3 S.P.A.C.E.R. A sales introduction to the Galaxy DIMENSION
Purpose (Objective)A sales introduction to the Galaxy DIMENSIONTo give you knowledgeReasonto let you make informed decisions
4 S.P.A.C.E.R. Agenda: Start: 09:00 Tea/Coffee: 10:30 -10:45
Lunch: :30 – 13:30Tea/Coffee: :00 -15:15Finish: :00
5 S.P.A.C.E.R. Code of Conduct Silence pagers and cell/mobile phones
Cannot address every issue however, all open issues will be recorded to ensure that it is covered(PARKING LOT if needed)Minimize side conversationsEvery question is important, please askRelaxed, informal atmosphere and enjoy yourself
6 S.P.A.C.E.R.ExpectationsBy the end of this training, we expect the audience will:Be able to comfortable in selecting the Galaxy DIMENSIONAudience: do you have any additional expectations?Know the Information or where to find it
7 S.P.A.C.E.R. Responsibilities Presenter: Audience:
Present subject material engagingly.Answer on-the-fly questions, or defer to the parking lot as necessary.Follow up with parking lot queries and offline questions.Steer audience to additional resources where necessary.Audience:Please follow code of conduct to help us stay on the agenda.Participate!Identify subject areas that particularly affect your applications, so we can follow up offline.
8 Course EvaluationAt the end of the training please complete the course evaluation form and leave it with the instructor; your input will help to shape future enhancements in our training program.Collect evaluation forms for feedback to improve these training courses
9 Galaxy Series: History
Microtech Security: 1990Headquarters: East Kilbride, ScotlandBased: East Kilbride, ScotlandAdemco Microtech: 1995Headquarters: Pittway Corporation, Chicago, IllinoisBased: East Kilbride, ScotlandStarted as small company in Scotland with 12 peoplePurchased by Ademco – Manufacturing moved from the UK to Czech republic & now to China.Honeywell has over 130k + people. – Through all these changes Galaxy has stayed the sameHoneywell Security: 2000Headquarters: Morristown, New JerseyBased: Newhouse, Scotland
10 Galaxy Control Panels Galaxy Classic Galaxy 2 Series Galaxy 3 Series
Launched in Now discontinued*.Launched in 2002 to meet EN Typically Grade 2.In production V1.50 (July 2011)Galaxy 3 SeriesLaunched in 2002 to meet EN Typically Grade 3.Now discontinued#.Galaxy DIMENSIONLaunched in 2008 to replace the Galaxy 3 Series. Typically Grade 3.In production V6.70 (July 2011)Whilst we wont be seeing all these panels , it shows the History of the product rangeEN50131 – European Security standardCPIB – Customer Product Information Bulletin – Notice of firmware upgrades, New products etc.See CPIB #012 for details(Customer Product Information Bulletin)* See CPIB #002 for details
11 Galaxy DIMENSION overview
Based on 20 years of Galaxy control panelsIntegrated access control featuresSingle remote servicing solutionSupport for graphical “end user” touch screen keypadMulti-language on-site selection optionEnhanced interfacing protocolCompliant to all relevant European standardsEnhanced walk test operationThe Galaxy product has evolved by listening to customers & implementing good ideas.There are a lot of options, whilst they may not make sense or have an application to everyone, they are suitable for someone.Saves time. Saves money. Works better.
12 Key Features / Benefits Galaxy DIMENSION A single control panel
A control panel to suit every intruder/access requirement from 16 to 520 zonesWith 4 RS485 Data LinesGalaxy GD-520*TouchCenter(Colour Graphics User Interface)Visually impressive, easy to use customer interfaceDCM (Door Control Module)Enhanced access controlWith Wiegand InterfaceIndustry standard interfaceRIO’s – Remote Input Output modulesAlso use Belden 8723 cableWeekly Timer SchedulesEnhanced timing controlCat 5/Cat 5e cable can be usedGreater choice for the RS485 Data Line wiring* GD Galaxy Dimension
13 Key Features / Benefits Galaxy DIMENSION Multiple Language options
Multi Channel AudioAudio Confirmation of alarms with Listen In Only option6-Way Trigger Lead6 extra outputs from the main board on a flying leadControlEnd Users can easily and directly control electrical systemsRemote Servicing Suite V3.XXWorks with Windows 7 (64 bit) operating systemRSS – Galaxy software - has Keypad simulation built in, ideal for remote servicingRSS can connect by – DIRECT, PSTN, ETHERNETMultiple Language optionsInstaller can select on-site from a cluster of languages
14 Additional Features / Benefits Galaxy DIMENSION
New Menu Options/ChangesWalk Test (Menu 31)Silent Walk Test and View the progress of the Walk TestCodes (Menu 42)Enhanced Timer/SchedulesTimer Control (Menu 45)Enhanced Timer/Holiday controlGood Ideas that have been implementedSilent walk test used to be audible only(customer feedback)Timers (Menu 65)Weekly Timer SchedulesAccess Control (Menu 69)DCM (Door Control Module) programming
15 Key New Features / Benefits Galaxy DIMENSION: V6.70
TouchCenter: Full VGA(Colour Graphics User Interface)Visually impressive, easy to use customer interfaceTouchCenter: Full VGA plus Prox(Colour Graphics User Interface)Visually impressive, easy to use customer interface with Prox Setting/Unsetting optionRevised programming for Audio ConfirmationAudio channel programming per zone for greater flexibilityHexadecimal Account NumbersLarger number able to report to a single receiverTouchcenter has been upgradedZone Restoral SignalsBetter control of signals sent to a receiverGD Galaxy Dimension
16 Galaxy DIMENSION Hardware Extra header for the 6-Way Trigger Lead
The outputs are rated to sink, not supply, 100 mA.This header can also work with the Trigger Lead (Order Code: A229)Outputs already on BoardThese outputs can be controlled by Touchcenter
17 Galaxy DIMENSION Compliant with EN50131, Security Grade 3, Class II
Compatible with all Classic Galaxy and Galaxy 3 Series peripheralsUses existing and familiar Galaxy user and programming interface16 zones / 8 (+6) outputs onboardIntegrated PSTN* V.22 diallerIntegrated RS232 communicationPowerful and intelligent PSU#Rated at:2.5 A (Non Grade 3)1.0 A (Grade 3)Large BoxUp to 2x 17Ah batteriesSMS is also available* Public Switched Telephone Network# Power Supply Unit
18 Galaxy DIMENSION: Panel range
Brief overviewPSU output 2.5Amp ( 1.4Amp – used to supply the 2x 14Amp batteries)1500 events log memory – 1st in - 1st out+ Trace – Records independently last Alarm activation (5x events) even if main log is overwrittenMANUALS – Page:1-1 Galaxy variantsG-1 ApprovalsF-4 Current consumptions of modules etc.F-2 F-3 Module Size specificationsF-1 Panel specifications* Single Pole ChangeOver
19 Galaxy DIMENSION: System Architecture
4x Data linesCat5/5e – provenBelden 8723 – PROVENCat 6 – Not officially tested– Not the cheapest, simply the bestADT / Chubb in Europe have Standardised on GalaxyRS485 Data Line(each 1 km)
20 Galaxy DIMENSION: System Architecture
RS485 Data Line 2Mk7/Mk 8 LCD KeypadMk7/Mk8 KeyProxRS485 Data Line 3RS485 Data Line 4RS485 Data Line 1TouchCenterISDN ImodTouchCenter Full VGATouchCenter Full VGA ProxPSTN diallerEthernet ModuleMAX4 Proximity ReaderRS232 interfaceRIO (Remote Input Output)Pictures of ModulesVery flexible product – It has been proven over the years to be easy to install & usePrinter interfaceDCM(Door Control Module)
21 Galaxy DIMENSION: System Architecture
Poster – Will be updated for Australian specs.PC Card reader interface module so that an end user can add extra cards
22 Galaxy DIMENSION: TouchCenter (CP040-01/02)
Easy operation for end usersTouch-screen buttons with clear guidanceMore information can be shown to make selections easy, for example, when Setting GroupsEvent logs displayed as a scroll list for easier comprehension and can also be easily filtered for a Group/EventEngineering access available via virtual emulation of standard Galaxy keypadCustomised background image320 x 240 (1/4 VGA) Resolution with 256 coloursUser functions include :Set/UnsetChanging User CodesResetting alarmsViewing Event LogAuthorise Engineer modeInitiate a downloadThis is what the End User sees as Galaxy
23 Galaxy DIMENSION: TouchCenter (CP041-00)
Full VGA Resolution with 64 k coloursSee CPIB #026 for detailsBrief look at a Customer Product Information Bulletin
24 Galaxy DIMENSION: TouchCenter (CP042-00)
Full VGA Resolution with 64 k coloursProximity card reader built-inSee CPIB #028 for detailsProx variant is also available – to Arm/Disarm system
25 A Breakthrough in Simplicity
Simple things work the bestIT’S EASYTo learnTo planTo installTo programTo maintain1 user database and 1 PC management package
26 TouchCenter: Group Settings
Up to 32x Areas or PartitionsNames can be added to make identification easier
27 TouchCenter - OutputsActual Output status can also be displayed – OptionalWith a Mk7 keypad – the outputs would be code protected
28 TouchCenter – Event Log
Simple single line display for each event (up to 1500)Events can be filteredAvailable through RSS software –Alpha Keypad – Has a 2 line display for each event
29 TouchCenter – User Codes
Easy for end users to maintain codesMk7 Keypad – MENU 42 – User programming
30 TouchCenter - Help menu screen
End user manual built in-If they loose their paper work – still have it available+ can add Company details on another screen
31 TouchCenter - SD CardCustomise the screen
32 Simple to use Virtual Keypad
ShowingZone Status – with Voltage & zone resistance+ for those who are old fashioned
33 Galaxy DIMENSION: Mark 7 Keypad/KeyProx
Std keypad – with or without ProxCard Prox cards can have different functions (Menu Options Page 6-1)Used to change user codesShow last Alarm info (Security patrol)Door can be hung either side
34 Galaxy DIMENSION: Mark 8 Keypad/KeyProx
New Style Keypad – Blue LCD displayDue – Sept / Oct
35 Installer friendly product line
What language do you want today?Multiple languages built in – installer chooses which to useProgramme in English and then set language to suit the userLow SKU count – lower stock – lower costsOnly 3 basic product designs cover the simple-to-understand rangeFull backwards compatibilityOne system – one regionEnglish, French Dutch, Italian, Spanish, PortugueseMENU 51 – Language programmingMenu 51 (17;3)
36 Galaxy DIMENSION: Language Clusters
Installer can program in one language on-site, then change, via the keypad, to another language for the end user to operate withCluster E2:EnglishDutch ENFrench T014GermanNorwegianDanishFinnishCluster E1:EnglishSpanishPortugueseGermanItalianCluster E3:EnglishSwedishCluster E4:EnglishSlovakianHungarianCzechRomanianGermanLanguages come in clusters – We have E1So panel can be programmed in English, then changed for the customerCluster E5:EnglishFrench NFa2pDutchCluster E6:EnglishRussian** Requires the Russian Keypad (CP037-22)/KeyProx (CP038-22)
37 Galaxy DIMENSIONPCB colour – old colour
38 Galaxy DIMENSION Blue – New colour which is ROHS compliant
(Removal of Hazardous Substances) lead etc.If Hungry eat the blue board – not your greens
39 Galaxy DIMENSION: Serial Peripheral Interface (SPI) Key
Small, reliable and efficient data storage deviceUpgrades panel firmwareCopies and stores panel programmingMemory StickSPI Key
40 Galaxy DIMENSION : SPI Key
ConnectorSPI Key headerProtecting CoverMenu 71 – SPI KeyUpgrades panel firmwareCopies and stores panel programmingOrder Code: A227 (Blank Key)SPI key programmer allows the SPI key to be updated for firmware direct from a PC.Panel programming must be through a Control panel- Power panel down before connectingA must to protect panel dataWhen you press delete, you don’t get a 2nd chance
41 Galaxy DIMENSION :The details for the Galaxy DIMENSION F(ile) numbers are:File Galaxy Control panelF138 Galaxy GD-520The file has the format: F138-YY-ZZZ.a79Where: X is the Galaxy DIMENSION GD-520 file numberYY will be the language cluster (E6 for Russia)ZZZ will be the software version. At present (July 2011) the latest official release is V6.70 for UK (E6)..a79 is simply the file extension nameAppears on the KeypadIncluding Keypad Nos. & their addresses
42 Your Benefits – Access Control
One single integrated intrusion and access systemMaximum security with Maximum convenience for End-usersDIMENSION Access Control works with many of available Wiegand technology readers and Honeywell readersOffers new opportunities when tenderingGo for that Job confident that your offer has the edgeUp to 64 doors – 999 usersSimplifies operation, training and maintenance both locally and remotely.Reduces the need to buy, stock or train on other productsSeamless operation; End-users only need to have a Single card.Fewer opportunities for Lost or mixed-up cards.Offers flexibility and ChoiceA new DIMENSION in lowering Installer Costs and Growing Installer Business
43 Why is Access Control a Benefit?
One single Installation not twoReduces installation time and costsNo separate access cabling neededSimply fit the Door Control Modules straight onto the Galaxy RS485 busUser can use a single card or tag to access areas and control the alarmThey can even use the same card/tag at home – further reducing opportunities for operator error.DIMENSION’s Access Control works with most Wiegand technology readersYou probably will not have to change readers when incorporating or expanding an existing access systemNo need to change the cards on most existing access systems, means costs savings and no need to re-programme the cardsOffers flexibility and ChoiceA new DIMENSION in lowering Installer Costs and Growing Installer Business
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44 Your Benefits – Integration and Communications
Flexible communications OptionsGalaxy DIMENSION has a solution whatever the Alarm Signalling requirementsSupport for existing communication paths such as PSTN, ISDN, or EthernetMany third party communication devices are also supportedNew interfacing protocol enables Galaxy DIMENSION as a truly Open System.Integration and communication with large multi-faceted BMS is now even easierOffers you opportunities to diversify or expand servicesInterface to Winpak; EBI; ProwatchEnterprise Building IntegrationA new DIMENSION in Security
45 A new DIMENSION in lowering Installer Costs
Additional BenefitsSmart Walk Test – now viewable from any keypad in the buildingFull Backwards Compatibility with GalaxyVersatile wiring compatibility allows use of existing installed cablesEven CAT5 Cabling can now be used!Buildings come increasingly CAT 5 pre-cabled, save installation time and money by using it.Programmable detector wiring, saves time and additional cabling when taking over any make of systemMinimal Training for existing or even new Galaxy installersquickens the commissioning processhelps on-site maintenance.A new DIMENSION in lowering Installer Costs
46 New Access Control Hardware
2-door controller module (DCM)LockReaderExit ButtonDoor 1Door 2Compatible with all/most Wiegand readersCan work with existing installed readersCan work with existing cardsUp to 32 Modules on the 4x data linesMore flexible than other competitors- Door contacts for part of the alarm system- Still has off-line mode for emergencies (last 100 cards used)- Unique fully integrated solution- Protects areas of the systemAny wiegand reader – any card type up to 40 bit
47 Access Architecture Fully flexible install solutions up to 64 doors
KeyproxKeyproxKeyproxDoor control moduleRS485 Data BusDoor control moduleDoor control moduleMAX4MAX4MAX4Fully flexible install solutions up to 64 doorsLocal Management PCUp to 32 DCMs/64 doorsProtecting up to 32 Groups/Wards/Sub-systemsUp to 1,000 usersCommon Access event log with 1,500 events recorded in panel (separate from intruder log)Max 4 – New version - Standalone card reader with High Security proprietary cards
48 New Door Control Module
Two Wiegand inputs per DCM (26 – 40 bit with custom mode and card auto-learn)Up to two doors per DCM (Or single door with entry and exit reader)Available with and without PSU (2.75 A)Off line mode will retain access for last 100 valid usersUsers are assigned an Access Template giving an access time zone to each group (64 Access Templates available on GD-520)New Door Control Mode-Can have an entry and exit reader on one door, or:-Can have a single reader on each of 2 doors, each with a RTE button-Optional version to be available with PSU built-in-Wiegand interface, 26 – 40 bit with custom mode and card auto-learn-Door monitor can be part of intrusion system-Two form C relays for door strike control-Two door monitor inputs-Two RTE inputs-LED output for each reader-Buzzer output for each reader-Menu recall button input-Each door is programmed to a Group
49 Galaxy DIMENSION: Remote Servicing Suite (RSS)
All new GUI* designV3.XXAll Galaxy panels supportedGalaxy ClassicGalaxy 16 plusGalaxy 2 SeriesGalaxy 3 SeriesWorks with the Windows 7 (64 bit) operating systemCan import database from previous versions of RSS and ACCeSS LiteNetwork version availableOne solution for all of Galaxy range* Graphic User Interface
50 How do you benefit with Remote Servicing?
In the UK – each system must be tested twice a yearRSS allows one of these visits to be done remotelyAlso generate a report for the customerMaintenance Visits reduced by 50%
51 All-in-One Remote Servicing Solution
New Galaxy Remote Servicing SuiteFor InstallersNew Galaxy Networking Remote Servicing SuiteFor multiple operators and panels online simultaneouslyNew Galaxy User Management SuiteEnd User software.For example, on-site security managerUser management suite is cut down Installer suite (Change users; view logs)- Will charge for End User packageNot just a Downloader; we have a Suite of Programs / Tools to help Installer and User
Galaxy Remote Servicing Suite Manual
52 All-in-One Remote Servicing Solution
Customer Data base
53 All-in-One Remote Servicing Solution
New Programming ScreensDivided into 3 SectionsLEFT:Top Level ProgrammingMIDDLE:Zone, User or OutputRIGHT:Contains the DetailEasy to programShow Menu options when mouse hovers over an optionEasy to use interface
54 All-in-One Remote Servicing Solution
The virtual keypad will display info as if you are on siteEg:Zone No. & description – Status, volts & resistanceHas the ability to use a Virtual KeypadAllows Live interaction with the Galaxy DIMENSION GD-520 as though you were actually on site
55 Galaxy DIMENSION: Timer Control (Weekly Timer Schedules)
Weekly* Timer Schedules are available each with 42 time slots per week.These are programmed and named (12 alphanumeric characters) by the Engineer (Menu Option 65.1).These Weekly Timer Schedules can then be programmed to:Individual User Codes (To Enable/Disable them)Individual doors (To Lock/Unlock them)Individual Groups (To Autoset)Output addresses (For automatic activation/deactivation)32 yearly Holiday schedules each with 20 On/Off eventsWeekly Timer Schedules will be disabled during holidaysVariety of times & schedulesAs there a lot of options available – decide what does the customer wants - Then program67 Weekly Timer Schedules2,814 time slots
56 All-in-One Remote Servicing Solution
New Programming Screens for the Weekly SchedulesUsed for:-Auto SetTimed OutputsDoorsUsers PINand/or Card (Templates)How the schedules show in the RSS software
57 All-in-One Remote Servicing Solution
Access TemplatesUsers may be Time Controlled through all doors in a particular groupTemplates can be set up for groups of people - Cover this laterA Single Template can be used for any number of Users
58 All-in-One Remote Servicing Solution
Report LogLogs can be filtered, & exported to excel & given to customerAlso handy for Tech support when sent with panel programmingIntruder Logs have Filters to highlight or mask Event TypesLog is searchable by Date range and Group
59 All-in-One Remote Servicing Solution
Access logs as well (in/Out)There is also an Audit trail of programming as wellDifferent access levels can be set as well for the use of softwareAccess Log has Filters to Highlight or Mask Event TypesSearchable by Date Range, User, Reader and Group (Time and Attendance)
60 All-in-One Remote Servicing Solution
Event Monitor - Duplicates control room info for service with a description for events- Communicate with Control room, then connect with RSS software if requiredTHIS IS NOT A MONITORING PACKAGESome 3rd party users use SIA4 which allows 2-way communication – Building management etc.Event Monitoring for All event types in a SIA type Format
61 All-in-One Remote Servicing Solution
Separate TAB just for Access Events provides an almost infinite logEVENT MONITOR – Limited by hard disk space
62 All-in-One Remote Servicing Solution
Any event can be viewed in more detailIncluding a Photograph of the UserPhotos can be added for Access users if required
63 All-in-One Remote Servicing Solution
Mimic Screen shows the complete systemand where there is any activityWhite Dots - ZonesBlack Dots - OutputsColoured Dots - Activity.Slider buttons - Show Group statusRemote Setting is available from this screenEasy view of Output status
64 All-in-One Remote Servicing Solution
Expanded View of the RIO shows exactly where and what Activity is going onThe Action Button allows Outputs to be operated or Zones to be Omitted Remotelywith the appropriate code for authorizationZone information
65 All-in-One Remote Servicing Solution
DCM’sDCM Mimic Screen showing Door status on all readersAlso provides remote Egress (RTE (Request To Exit)) on any reader
66 All-in-One Remote Servicing Solution
Remote Routine Inspection used in the UKBattery is tested hourlyRRI (Remote Routine Inspection) to DD263Manual or Automated RRI (Remote Routine Inspection)Full system Health Check without attending site every other 6 months
67 All-in-One Remote Servicing Solution
Auto generated report – Green = passedHoneywell logo can be changed & customised
68 All-in-One Remote Servicing Solution
Different reportBlue = Passed with minor service required.
69 Your Benefits – Remote Servicing
Cost effective MaintenanceReduces servicing costs through Remote Routine Inspection (RRI)ExampleOne site visit fewer for 100 sitesAverage Charge $100 x 100 = $10,000Fuel savings: assume average distance travelled (round trip) = 40 km40 km x 100 = 4,000 km, equivalent to 4 full tank of fuel ($400)Total saved per 100 sites = $400Routine inspection toolADT use this extensively through the UK (Networkable RSS)A new DIMENSION in lowering Installer Costs
70 The best Integrated Security Solution
It is the way that DIMENSION integrates Access, Intrusion and Audio that makes it better than the restFocused set of features provides all the benefits that an Installer and User really needDIMENSION is the most modern and most advanced system on the marketFull range of sales tool available to support productFull support in place from Sales Support teamsThe New DIMENSION is here
Galaxy Remote Servicing Suite User Manual
71 The Solution That Makes You More Money
You can now offer access control as an integral part of the alarm systemNo need to quote two separate jobsYou can pick up existing access systems installed by others and include them in your alarm maintenance contract –more recurring revenueReduced cabling requirements means less work for the same moneyRemote Servicing lets you offer a ‘greener’ option to environmentally aware usersNo need for an engineer to drive out to service their systemsSmaller engineer ‘carbon footprint’Full range of sales tool available to help you sell the benefitsFull support in place from Sales Support teamsIf facility code is an issue – Could offer Card & CodeA DIMENSION To Profitability
72 State of the Art Support Tools
PosterPostcard + Menu Cardthe help memory at handSome of the paperwork available
73 State of the Art Support Tools
Sales brochureData SheetReasons to buy
74 Point of Sale Communications
75 Galaxy DIMENSION: Summary
What questions do you have?
76 Thank you for your attention